State Farm® Insurance Agent Jessica Shafer

"I requested a quote online for homeowners an auto insurance. I received a call from Jessica the next day and the rates were significantly lower than my previous insurance company. Jessica made the process extremely easy and was great to work with. I would highly recommend her as an insurance agent."

"Customer service great rates cheaper than others"

"Fabulous service from Jada at Jessica Shafer State Farm. Took all the time needed so that I understood the options and worked with me to get a really competitive deal. Am moving both my auto and home insurance over to them. It makes such a difference to be able to contact a specific person rather than sit on a call center!! Much appreciated, this really made my day."

"Amazing and friendly staff! They always go beyond my expectations to help ;)"

"The best insurance company best customer service highly recommended"

"Best State Farm Agent. Takes care of her customers."

"Kayla Brown was absolutely wonderful she is a great asset to state farm I will recommend her to anyone who is looking for insurance"

"I got life insurance set up and Shellie made everything fast and easy. Every question I had was answered, very helpful, and got me the best rate I could get. I recommend calling Shellie if you are in need of getting any kind of insurance."

"Kayla was kind, informative, and made enrolling easy"

"Jessica and Shellie worked quite diligently and were very helpful in assisting me with my insurance needs. They answered all my questions and it was all around an excellent 5 star experience. Thank you"

"Jessica Shafer and her team members are truly the greatest people to work with, the atmosphere here was very welcoming and the questions I had were all answered and helpful !"

"Well what can I say.. Shellie is the best representation of great customer service! She helped me get coverage for my new 2023 Toyota Highlander and made the process over the phone like if I was at the office infront of her. It was fast, simple and easy. If anyone needs any help with their insurance policy, ask for Shellie! Thank you so much Shellie!"

"Jessica was thorough and very understanding. Very easy to talk to. Very positive experience."

"Shellie was fantastic! Just under a 30 minute call and got my car and home insurance set up and answered all my questions!"

"Representative Shellie and Agent Jessica were the kindest people and helped me with applying for life and auto insurance. Great people and atmosphere!"

"“Having an insurance agent who truly cares about you is awesome! I currently have my auto, home and now life insurance with Jessica. Kayla is always there to help answer any of my questions. Highly recommend giving Kayla a call today!"

"I honestly can say they are the most caring and supportive people! I love the whole staff , Kayla is one of the best reps you'll get and Jessica is my girl ! Being 21 with no guidance is hard but they help you so much ! I love them all ! 10/10 recommend"

"Kayla was awesome!! She made things so easy for my hectic schedule to get signed up for everything I needed!!"

"After having some bad experiences with insurance agents, I spoke with a very nice lady named Jada at State Farm. She was very professional & knowledgeable. She seemed to grasp very quickly what my needs were and answered all my questions. I want to thank the whole team and especially Jada for all her help!"

"Best State Farm Agent and staff in Roanoke!! Wonderful and knowledgeable staff that you can count on for any insurance need. Jada our family looks forward to working with you and Jessica for many years to come!!"

"Great service by jada, I got a really good quote and she made the process super easy! 😊"

"Very good experience overall.I dealt with Jada and she was knowledgeable and listened to me and answered all my questions. Would recommend to anyone who wants to switch to State Farm so that you get to deal with someone that is professional and cares!"

"Always a pleasure dealing with state farm and gainsco! They make sure you get the coverage you need but at affordable rates! Thank you so much Kayla, for helping me and going above and beyond! 100% recommend!"

"Great personal care and very helpful"